Shipping policy
How we ship orders, how long it takes and what to do if something arrives damaged.
Fast and reliable shipping
At Dent Electrical & Air we understand the importance of getting your orders to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Shipping options
- Standard shipping: delivery within 5 to 7 business days.
- Express shipping: delivery within 1 to 3 business days.
Order processing time
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you by email or phone.
Shipping restrictions
We do not ship to PO boxes.
Damages
Dent Electrical & Air is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Nothing in this policy limits your rights under the Australian Consumer Law.
Contact us
If you have any questions about our shipping policy, please contact us:
- Email: admin@dentelectricalandair.com.au
- Phone: 0468 003 432
Thank you for shopping with Dent Electrical & Air.
$50 off all online enquiries
Hurry, October only. Send us your job through the website and save $50.
Applies to jobs enquired about through this website during October.
